Smart Rental Deposit for
Tenants
DepositPass is the superior way to rent so you can spend your money on the things you love. We help tenants solve renting financial problems by focusing on the dreaded cash rental deposit and providing an easy rental deposit alternative. With DepositPass, tenants can assign their savings, or even that of a family member or friend, and convert them into a rental deposit, providing landlords with a secure coverage for their property.
Save money
Up to 35% or more in fees saved with our unique one-off and all-in fee. No recurring fees or other charges.
Save time
Streamlined rental deposit process with minimum documentation and 100% digital interface.
No credit check
No need for credit checks as DepositPass works with your savings or that of a family member or friend.
Secure
Your information and payment are secure with us. We work with the best service providers in the industry.
Just sign up & follow the next steps
1. Create your account
Set up your secure account and provide us with some key information.
2. Enter property and rent details
Add the details of the landlord and property that is for rent.
3. Enter savings details
Add the details of the savings account or life insurance savings so we can approve your DepositPass.
5.Obtain your insured rental deposit
After payment your DepositPass will be ready for you and your landlord to sign.
Frequently Asked Questions
Welcome to your quick-reference guide. We’ve broken down everything you need to know about renting and using DepositPass under the new Renters’ Rights Act.
1. Starting Your Tenancy
It is a security payment made at the start of your tenancy to protect the landlord against financial loss (like property damage or unpaid rent). It is held for the duration of your rolling tenancy and returned when you move out, provided you’ve met your agreement terms.
- England: Capped at 5 weeks’ rent (if annual rent is under £50,000) or 6 weeks’ rent (if £50,000 or more).
- Wales: Usually equivalent to 1 month’s rent.
- Scotland: Capped at a maximum of 2 months’ rent.
- Northern Ireland: Currently no legal cap.
By law, your landlord or agent must give you:
- Renters’ Rights Act Information Sheet 2026 (replaces the old “How to rent” guide)
- Energy Performance Certificate (EPC)
- Gas & Electrical Safety Certificates
- Instruction manuals for major appliances
- A signed copy of your Assured Periodic Tenancy Agreement
- The inventory or check-in report
DepositPass Documentation: Your Policy/Security Assignment outlining your alternative deposit coverage.
Your check-in inventory is your best defense. When you move in, take these 3 steps:
- Verify: Make sure the written condition matches reality (e.g., if the oven is dirty but the report says “professionally cleaned,” note it down).
- Be Descriptive: Photos are great, but words are better for smells or stickiness. Pay special attention to the oven, bathrooms, fridge, windows, and floors.
Act Fast: Landlords usually give you 7 days to return the inventory and just 48 hours to report cleaning issues. Don’t miss these deadlines!
If you do not move in and the tenancy does not commence, please contact us immediately at info@depositpass.com.
2. During Your Tenancy
It actually makes DepositPass more valuable! Under the Renters’ Rights Act (England), you have the right to request a pet, and landlords cannot unreasonably refuse. However, landlords are banned from asking for an extra cash “pet deposit.” By using DepositPass, you give your landlord reliable financial protection against pet damage without having to find extra cash upfront.
Your landlord is legally responsible for maintaining:
- The exterior structure (walls, roof, drains, gutters, windows, and external doors).
- Plumbing (basins, sinks, baths, toilets, and pipework).
- Heating and electrical (wiring, boilers, radiators, gas/electric fires).
Note: Your landlord can only fix problems they know about, so report issues promptly!
Report it immediately in writing. Under the new Awaab’s Law, landlords face strict legal deadlines to investigate and fix health hazards like damp and mould. They must actively repair underlying building faults (like leaks or poor ventilation) and can no longer easily dismiss the issue as “tenant lifestyle.”
Contact your landlord immediately to set up a repayment plan. Legal Warning: If you fall three months or more into rent arrears, the Renters’ Rights Act allows your landlord to start eviction proceedings with a 4-month notice (Section 8). Seeking help early is critical.
Always start with your landlord. However, if they ignore a serious issue, you can now escalate your complaint to the Private Rented Sector Landlord Ombudsman—a free, independent service that all private landlords in England are legally required to join.
3. Ending Your Tenancy
No. “No-fault” (Section 21) evictions are permanently banned in England. Your landlord needs a valid legal reason to ask you to leave, such as major rent arrears, selling the home, or moving in themselves. Even then, you are protected from “selling/moving in” evictions during your first 12 months.
No. Because fixed-term contracts are abolished, you are on a rolling Assured Periodic Tenancy. You can leave at any time simply by giving two months’ written notice. You only pay rent up to the end of that notice period—there are no early exit penalties.
Once you move out and the tenancy ends smoothly, your landlord releases you (or your third-party guarantor) from the DepositPass security assignment.
Yes! We can seamlessly transition your DepositPass to your next home. Contact info@depositpass.com for details on transfer procedures and loyalty discounts.
Request a copy of the final check-out report as soon as possible. If it is inaccurate, submit your corrections in writing. This report is your most vital piece of evidence if there is a dispute over damages.
Your landlord can only charge you for breaking the terms of your agreement, such as:
- Cleaning (to restore the property to the standard it was in when you arrived)
- Damage beyond fair wear and tear
- Unauthorised redecoration
- Unpaid rent
They cannot charge you for normal “wear and tear” (the expected, everyday decline in the property’s condition over time).